Paytm a well-known payments app suddenly disappeared on Google Play Store for some hours and returned. Paytm owned by One97 Communications Ltd, violated the play store regulations. And got a ditch. But how it came back so fast and what really happened? Here are the details.
Where was it all started?
The story started and ran around the “Paytm Cricket Leauge”. It’s a contest for the users to earn stickers for featuring their desired player. Also, they can win some cash for every five stickers collected. Paytm announced this on Friday morning. Google reportedly reached out to Paytm to fix the issues in the app that violates Google Play Store terms. Like gambling as they call it. But, Paytm repeatedly violated Google policy, even with this contest. So Google intentionally removed Paytm Application from Play Store. Whereas, Paytm Mall, Paytm Money and other apps owned by them are still available.
How Paytm came back to play store so fast?
Within a few hours, it was like nothing happened at all. Paytm back to its place. Well, that is very important to a company like Paytm should have to maintain user trust. But what happened? how it returned so fast? Well, they played with the term “competition”.
Google has direct competition in the finance sector with SoftBank Group Corp. and Ant Group Co.; They’re the companies funding Paytm around $16 billion making it a most-valued start-up in India. This time, Paytm accused Google of violating competition rules and trying to play a monopoly in the market. That’s a fair play, Paytm does the scratch cards and cashback thing, Google Pay does the same. If this is gambling, then that is too.
The five-sticker game conceived by Paytm was straightforward and no more a gambling opportunity than Google Pay’s own cash-back promotions.
If India wants a flourishing digital ecosystem, no one player should have such inordinate power.
“They are the judge and the jury, They cannot be both”
– Madhur Deora, CFO at Paytm.
After that accusation, they left with no choice but to add it back. Thus, Paytm is back to the Play store and broke no trust of 60 crore Indian users. “Money is 100% safe with us” – they tweeted.
At Paytm, your trust is foremost. #PaytmKaro pic.twitter.com/RKlFOmAXqr
— Paytm (@Paytm) September 19, 2020
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